18
19
Our focus areas
Product and service quality
Pure materials and chemicals
Social responsibility
Transport and resource management
Circularity
Product labelling
Climate
Waste and emissions
Transparency
Ergonomics and health
Working environment
Far-sighted, responsible entrepreneurship
Responsible raw wood
Skills and development opportunities
Local involvement
IMPORTANCE FOR STAKEHOLDERS
IMPORTANCE FOR KINNARPS’
BUSINESS STRATEGY
STAKEHOLDER DIALOGUE
Which issues are important to the people who influence or are influenced by our operations? Knowing this
is essential to enable us to pursue our sustainability work effectively, and we therefore maintain a regular
dialogue with our stakeholders. This is done by methods including interviews, focus groups, surveys,
and ongoing meetings in our daily operations.
THE KEY STAKEHOLDERS WE HAVE IDENTIFIED:
Clients / Regulators / Owners / Employees / Trade unions / Authorities / Society / Media / Retailers / Suppliers /
Lenders / Insurers / Certification bodies
MATERIALITY ANALYSIS
Which sustainability issues are most relevant to our operations? On the basis of the stakeholder dialogue,
we carry out a materiality analysis, which is revised annually. The analysis not only identifies the areas
in which Kinnarps’ stakeholders have the highest expectations but also those of major importance
to our business strategy. We have summarised the most important areas in our six focus areas.
Our focus areas
Materiality analysis
Climate
Social responsibility
Ergonomics
Raw materials
and resources
Circularity
Pure materials
p.22
p.30
p.40
p.46
p.56
p.66
In order to identify which sustainability areas are most important
for our business, we maintain a dialogue with our stakeholders
and conduct an annual materiality analysis.